Privacy Policy

1. Who We Are

Desert Linen Ltd. ("Desert Linen", "we", "us") operates the website desertlinen.pro and a home textiles showroom at 6 HaYarkon Street, Tel Aviv-Yafo 6330111, Israel. You can reach us at shop@desertlinen.pro or +972 3 555 4021.

2. Information We Collect

We may collect the following types of personal data:

• Contact information — name, email address, phone number, and mailing address when you submit our contact form or place an order.
• Communication data — messages you send us regarding products, custom textiles, or studio visits.
• Technical data — IP address, browser type, device information, and pages visited, collected through cookies and similar technologies.
• Order data — product selections, delivery preferences, and payment-related information processed through secure third-party providers.

3. How We Use Your Information

We use your personal data to:

• Respond to inquiries and process orders for home textiles and bedding linens
• Schedule showroom visits and atelier appointments
• Send order confirmations and delivery updates
• Improve our website and customer experience
• Comply with legal obligations under Israeli law

We do not sell your personal data to third parties.

4. Cookies

Our website uses cookies to remember your preferences and analyze site traffic. When you first visit desertlinen.pro, a cookie consent banner allows you to accept or decline non-essential cookies.

Essential cookies required for basic site functionality are always active. You can manage cookie preferences through your browser settings at any time.

5. Data Sharing

We may share your information with:

• Delivery and logistics partners to fulfill textile orders
• Payment processors for secure transaction handling
• Website hosting and analytics providers
• Legal authorities when required by applicable law

All third-party partners are bound by data protection agreements consistent with this policy.

6. Data Retention

We retain contact and order data for as long as necessary to fulfill the purposes described above, typically up to five years for transaction records. Marketing communication preferences are stored until you withdraw consent.

7. Your Rights

Under the Israeli Protection of Privacy Law and applicable regulations, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data, subject to legal retention requirements
• Withdraw consent for marketing communications
• Lodge a complaint with the Israeli Privacy Protection Authority

To exercise any of these rights, contact us at shop@desertlinen.pro.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or destruction. However, no method of transmission over the internet is completely secure.

9. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with a revised "Last updated" date. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

For questions about this privacy policy or your personal data, please contact:

Desert Linen Ltd.
6 HaYarkon Street, Tel Aviv-Yafo 6330111, Israel
Email: shop@desertlinen.pro
Phone: +972 3 555 4021
Company No. 542111132